Sambreel is looking for a Network Operations Center (NOC) Lead to join our team. The person in this position must be familiar with an IT environment and have excellent communication skills. This is a terrific opportunity to take on a valuable role in a fast-paced environment! We offer competitive pay, great benefits, and an amazing team to work with!

Responsibilities:
-Evaluate existing products against competing products, investigate best practices and implement them in the context of the needs of Sambreel.
-Monitor servers, network, and applications.
-Partner with internal teams and third party vendors both during routine deployments and outages.
-Determine root causes on significant incidents and drive any identified NOC action items to resolution.
-Ensure escalations are handled in a professional, consistent, and relentless manner.
-Lead the creation and documentation of Troubleshooting Guides (TSGs) for the NOC.
-Partner with multiple teams across the organization to identify and track key metrics.
-Serve as project lead for special projects as assigned.

Qualifications:
-Minimum 3 to 5 years of relevant IT experience.
-Advanced skill with Microsoft OS’s.
-Advanced knowledge of all IT disciplines.
-Highly motivated, self-starter with a positive attitude and strong initiative to face the challenges of a very fast-paced, high-energy operations organization.
-Excellent analytical and problem-solving and technical troubleshooting skills.
-Proven ability to troubleshoot complex systems.
-Strong verbal and written communication skills; ability to remain composed and professional in stressful, high pressure situations.
-Demonstrated ability to work in a productive and cooperative way with a variety of departments.
-Availability and eagerness to cover necessary hours; this position may require overnight shifts as needed.

Desired Qualifications:
-Bachelors of Science in Computer Science preferred.
-Related certifications preferred.
-Skills with monitoring applications such as SolarWinds (Orion) and Cacti.
-Highly motivated, self-starter with a positive attitude and strong initiative to face the challenges of a very fast-paced, high-energy operations organization.
-Demonstrated ability to work in a productive and cooperative way with a variety of departments.

Why work for Sambreel?:
-A work environment filled with stunning colleagues
-We celebrate our wins together
-Career growth opportunities
-100% paid benefit premiums for Medical, Dental, and Vision plans for all full-time employees and their dependents
-401(k) profit sharing plan, with employer paid contributions
-18 paid holidays each year
-Unlimited PTO
-100% company paid smartphones
-Daily catered lunches and a fully stocked kitchen
-In-office gym, fitness classes, game room, and meditation room
-Free monthly car washes